Transactional Emails & SMS: Capture Hidden Revenue from Every Order
Most brands treat order confirmations, shipping updates, and delivery notifications as an afterthought. Big mistake.
When optimized, these touchpoints become high-converting sales channels-driving repeat purchases, increasing LTV, and keeping customers engaged
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What Are Transactional Updates?
Transactional emails & SMS are automated messages sent after a customer places an order. These include:
Order Confirmations
Our order is confirmed! Here's what happens next
Shipping Updates
Our package is on the way - Track it here!
Delivery Notifications
Your order has arrived. Ready to unbox it?
Why do they matter? Customers actually open, read, and click these messages
at 3-5X higher rates than standard marketing emails.
If you're not monetizing them, you're leaving money on the table.
Why Transactional Updates Boost Retention & LTV
Instant Trust & Transparency
Customers feel informed, reducing support tickets.
Higher Engagement
These emails/SMS have 70-90% open rates—prime real estate for upsells.
Faster Repeat Purchases
A well-placed product recommendation drives customers back to shop again.
LTV Growth on Autopilot
Done right, transactional flows tum one-time buyers into repeat customers without extra ad spend.
How We Optimize Transactional Updates
for More Sales
We don't just send basic tracking emails. We turn them into revenue machines.
Upsell & Cross-Sell Smartly
Improve inbox placement & reduce spam or promotion tab risk.
Referral & Loyalty Integration
Audit your core automations (Welcome, Post-Purchase, Abandonment, etc.), identify gaps, and point out room for improvement
Branded, Mobile-Optimized Design
No generic Shopify templates-just high-converting, on-brand experiences.
SMS Alerts for Maximum Engagement
Instant notifications keep customers in the loop & drive traffic back to your store.
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Let's Fix Your Transactional Emails & SMS
Your customers are already opening these emails. Let’s make sure they’re buying from them, too. More conversions. More retention. More revenue.
