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What's New in The World of Ecom?
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Unpacking Brand and Conversion in E-Commerce Design
<p>Glossary Term Definition Brand Identity The visible elements of a brand (logo, colors, tone, etc.) that distinguish it in consumers’ minds. Conversion Rate Optimization (CRO) The process of increasing the percentage of users who take a desired action on a website. User Experience (UX) The overall experience a user has with a website or product. […]</p>
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13 Scary E-Commerce Mistakes (and How to Avoid Them)
<p>Glossary of Terms Term Definition CLTV (Customer Lifetime Value) The predicted net profit attributed to the entire future relationship with a customer. CRO (Conversion Rate Optimization) The process of increasing the percentage of website visitors who take a desired action. AOV (Average Order Value) The average dollar amount a customer spends during a single transaction. […]</p>
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How to Reduce Your E-Commerce Bounce Rate and Boost Engagement
<p>Glossary Term Definition Bounce Rate Percentage of users who leave after viewing a single page. Engagement Rate Measure of users who interact beyond a single page/session. GA4 Google Analytics 4, the latest version with updated engagement metrics. Shopify 2.0 A flexible framework allowing enhanced customization of Shopify stores. Hero Section The topmost part of a […]</p>
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Combining Content and Commerce for E-Commerce Success
<p>Glossary Term Definition Content Commerce The practice of integrating storytelling, editorial, and educational content with transactional e-commerce experiences. Shoppable Content Visual or editorial content embedded with product links, allowing direct purchases. Headless Commerce A decoupled e-commerce architecture where the frontend (content) is separated from the backend (commerce engine). Editorial Content Blog posts, articles, videos, or […]</p>
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Email Marketing Tips + Trends
<p>Glossary Term Definition Subject Line The first line of text that appears in a recipient’s inbox to preview an email. Personalization Customizing content to an individual based on behavior, preferences, or data. Visual Content Graphics, images, GIFs, or videos included in email to enhance readability and appeal. CTA (Call-to-Action) A prompt in the email that […]</p>
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E-Commerce Returns Analysis & Crafting a Profitable Returns Policy
<p>Glossary of Key Terms Term Definition Return Rate Percentage of total orders returned by customers. CLTV (Customer Lifetime Value) Total revenue a business can expect from a single customer account. Bracketing When customers purchase multiple versions of a product with intent to return some. Reverse Logistics The process of handling product returns, including transportation and […]</p>
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