The Blossom Blogs
Real Strategies. Real Insights. Real Growth.

<p>Glossary Term Definition ROI Return on Investment – how much revenue you generate for each dollar spent. RFM Recency, Frequency, Monetary – a segmentation method based on customer behavior. Rev/1k Revenue per 1,000 emails – how much revenue an email campaign generates per 1,000 sends. VTR/1k View-Through Revenue per 1,000 emails – measures delayed revenue [&hellip;]</p>

<p>Glossary Term Definition CRO Conversion Rate Optimization – improving the percentage of users who take a desired action. CTR Click-Through Rate – the percentage of people who click a link in your email. AOV Average Order Value – the average dollar amount spent per order. CRM Customer Relationship Management – software for managing customer data [&hellip;]</p>

<p>Glossary Term Definition AOV (Average Order Value) Average revenue generated per order. Bounce Rate Percentage of users who leave the site without any interaction. Add-to-Cart Rate Percentage of users who add at least one item to their cart. Cart Abandonment Rate Percentage of shoppers who add products to their cart but do not complete the [&hellip;]</p>

<p>Glossary Term Definition Multi-Channel eCommerce Selling products across more than one digital platform (e.g., Amazon, Instagram, and your website). Omnichannel An integrated sales approach that provides customers with a seamless experience across online and in-store environments. Inventory Management System (IMS) A tool used to track inventory levels, orders, and sales across all platforms. Channel Diversification [&hellip;]</p>

<p>Glossary Term Definition CRO (Conversion Rate Optimization) The practice of increasing the percentage of visitors who take a desired action on a website. Conversion Rate The ratio of conversions (sales, signups, etc.) to total site visitors, expressed as a percentage. Rage Click When users repeatedly click a non-functional or confusing element due to frustration. Heatmap [&hellip;]</p>

<p>Glossary Term Definition CRO (Conversion Rate Optimization) The practice of improving the percentage of website visitors who complete a desired action like purchase or sign-up. AOV (Average Order Value) The average amount spent each time a customer places an order. Bounce Rate The percentage of visitors who leave your site without clicking or taking any [&hellip;]</p>