Email Marketing for E-commerce stores is one of the best ways to grow your business these days.
đ Quick Reference Guide
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Email Flow
An automated sequence of emails triggered by customer actions (e.g., signup, purchase, cart abandonment).
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Trigger-Based Email
An email sent based on a specific event, like a user abandoning a cart or signing up.
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Segmentation
Dividing your email list into smaller groups based on behavior, preferences, or demographics.
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Open Rate
The percentage of recipients who open your email.
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CTR (Click-Through Rate)
The percentage of people who click a link within your email.
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Lead Magnet
Free content or offer used to entice users to share their email address.
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Personalization
Customizing content based on user data (name, purchase history, location, etc.).
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Opt-In
The act of a user giving permission to receive your marketing emails.
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Re-engagement Campaign
Emails sent to inactive subscribers to win back their interest and business.
Why Email Marketing Is Still the MVP for eCommerce

Forget TikTok trends and new platformsâemail still dominates in ROI. According to HubSpot, email generates $36 for every $1 spent, making it one of the most cost-effective marketing channels in existence. Read below why Email Marketing for E-commerce stores is still effective?
Why it works:
â Owned Channel â No algorithm decides who sees your message. You own the audience.
â Direct Access â Your message lands in a place they check daily: their inbox.
â Automation-Friendly â Set it up once, let it run while you sleep.
â Data-Rich â You can track everything from opens to conversions to optimize results.
Step 1: Build a High-Quality Email List
You canât market without an audienceâand not just any audience. You want engaged, opt-in subscribers who actually want to hear from you.
â List-Building Tactics That Work
| Method | Description | Conversion Boosters |
|---|---|---|
| Point of Sale Opt-ins | Ask at checkout (in-store or online) | âGet order updates + 10% off your next purchaseâ |
| Pop-Ups | Website overlays offering discounts | Exit-intent triggers, time-delay pop-ups |
| Lead Magnets | Free content in exchange for emails | Recipe books, workout guides, style lookbooks |
| Exclusive Content | Email-only blog posts, tips, or deals | Build trust and loyalty |
| Spin-to-Win Gamification | Interactive wheel with discounts | Fun = higher engagement |
Pro Tips:
â Use multi-step popups to reduce form fatigue.
â Include SMS opt-in to build omnichannel flows.
Step 2: Leverage Automation With the Right Email Triggers
Automation = scale. Donât blast the same thing to everyone. Use triggered flows to send the right message at the right time.
Top 5 Triggered Flows Every Brand Needs:
1. Abandoned Cart Emails
Stats to Know: 70% of carts are abandoned. Reclaiming even a fraction = serious revenue.
Flow Structure:
- Email 1: Reminder w/ image of item
- Email 2: Social proof or benefit-based copy
- Email 3: Incentive + urgency (âYour 10% off expires tonight!â)
Bonus: Add dynamic product blocks + personalized recommendations.
2. Post-Purchase Upsell & Cross-Sell
Customers are most engaged right after purchase. Strike while itâs hot.
| Trigger | Suggested Email |
|---|---|
| Purchase confirmation | âThanks! Hereâs 10% off your next order.â |
| Related product | âComplete the look â customers also boughtâŚâ |
| Review request | 5â10 days after delivery |
3. Promotional Campaigns
Not every email needs to be automated. Mix in seasonal, time-based campaigns to keep your list warm.
Types:
- New product drops
- Flash sales
- Holiday promotions
- Restock alerts
- Clearance or overstock
Use segmentation to send relevant offers to specific audiences.
4. Re-engagement Campaigns
Keep your list healthy. Remove or win back inactive subscribers.
Flow Example:
- Email 1: âWe miss you đ˘ Hereâs 15% off to come back.â
- Email 2: âStill interested in [Product Name]?â
- Email 3: Final CTA before list cleanup
5. Welcome Email Flow
(If you read our welcome flow blog, you know this is non-negotiable.)
- Email 1: Thank you + deliver incentive
- Email 2: Brand story + UGC
- Email 3: Bestsellers + CTA
- Email 4: Limited-time offer reminder
Step 3: Write Emails That Get Clicks (and Sales)
Itâs not enough to show up in the inbox. Youâve got to make people want to click.
5 Email Copy Tips That Work
- Write Like a Human
Drop the robotic marketing lingo. Talk like your customer talks. - Subject Lines Are Everything
If it doesnât get opened, it doesnât matter. Test short, punchy, curiosity-driven subject lines. - Focus on Benefits, Not Features
Donât just say what your product isâsay what it does for them. - Use Visuals Wisely
Include product photos, GIFs, and branded designâbut keep mobile in mind. - Only One CTA Per Email
Every email should answer: âWhatâs the one thing I want the user to do?â
Real-World Brand Examples
| Brand | What They Do Well |
|---|---|
| Glossier | Minimalist, mobile-first designs. One CTA. |
| Harryâs | Clean layouts + punchy copy. Clear hierarchy. |
| Brooklinen | Humor, urgency, and product education in one. |
| Peloton | Motivation-driven emails with UGC and testimonials. |
Optimization: The Final Piece of the Puzzle
You built your list. You set up your flows. Now what?

Now we test. Hereâs what to track:
| Metric | Benchmark | Optimization Tip |
|---|---|---|
| Open Rate | 30â50% | Test subject lines + send time |
| Click-Through Rate (CTR) | 3â5% | Stronger CTAs, visuals |
| Conversion Rate | 1â3% | A/B test layout and copy |
| Unsubscribe Rate | <0.5% | Segment better, donât over-send |
A/B Testing Ideas:
- Emojis vs no emojis in subject lines
- GIF vs static hero image
- â20% Offâ vs âFree Shippingâ
FAQ: Email Marketing Strategy for eCommerce
1. How often should I email my list?
Start with 1â2 emails per week. Use data to adjust based on open rates and engagement.
2. Whatâs the best email platform for eCommerce brands?
Klaviyo is best for Shopify/DTC brands. Others: Mailchimp (starter), Drip, Omnisend.
3. How do I keep my email list clean?
Run re-engagement campaigns. Remove hard bounces and unengaged users regularly.
4. Whatâs a good open rate for eCommerce emails?
30â50%. Welcome emails can see 60â80% when done right.
5. Can I use email and SMS together?
Absolutely. SMS is great for urgency. Email is great for content, stories, and deep links.
6. Whatâs the most important email every brand should have?
A welcome flow. It sets the tone and drives early conversions.
Final Take: Email Is Your Highest ROI Channel
If youâre not leveraging email marketing in 2025, youâre handing sales to your competitors.
Itâs not just a toolâitâs the foundation of direct-to-consumer retention. It lets you own the relationship, control the messaging, and scale profits predictably.
Want Done-For-You Email Strategy?
At Blossom Ecom, we help brands build profitable email ecosystemsâfrom welcome flows to re-engagement campaigns, from design to deliverability.
â Book your free CRM audit today.
Letâs turn your emails into revenue-generating machines.
- E-commerce Email Marketing: Dos, Donâts, and Essential Tips for CBD Brands
- Best Practices for Optimizing Email Flows with Klaviyo
- B2B Email Marketing: Building Relationships and Converting Leads
- The Next Frontier of E-Commerce: Whatâs Coming and How to Prepare
Need help implementing this?
Let us take the hassle of managing your email marketing channel off your hands. Book a strategy call with our team today and see how we can scale your revenue, customer retention, and lifetime value with tailored strategies. Click here to get started.
Curious about how your Klaviyo is performing?
Weâll audit your account for free. Discover hidden opportunities to boost your revenue, and find out what youâre doing right and what could be done better. Click here to claim your free Klaviyo audit.
Want to see how weâve helped brands just like yours scale?
Check out our case studies and see the impact for yourself. Click here to explore.
Need help implementing this?
Let us take the hassle of managing your email marketing channel off your hands. Book a strategy call with our team today and see how we can scale your revenue, customer retention, and lifetime value with tailored strategies. Click here to get started.
Curious about how your Klaviyo is performing?
Weâll audit your account for free. Discover hidden opportunities to boost your revenue, and find out what youâre doing right and what could be done better. Click here to claim your free Klaviyo audit.
âWant to see how weâve helped brands just like yours scale?
Check out our case studies and see the impact for yourself. Click here to explore.
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